Software and Hardware Acquisition Management
- Purpose - It is the policy of the
Company to respect all computer software copyrights and
adhere to the Terms and Conditions of any licence to which
the Company is a party. The Company will not condone the use
of any software that does not have a licence and any employee
found to be using, or in possession of unlicensed software
will be the subject of disciplinary procedures.
- Software and Hardware Acquisition - All
computer software and hardware acquired by the Company must
be purchased through the IT Department. No user may purchase
software or hardware (other than peripherals, keyboards and
mice ordered through office stationery) by any other means,
such as credit cards, expense accounts or petty cash. This is
expressly forbidden. Requests for new software or hardware
must be authorised electronically (by email) by the
Departmental Manager / Director. The request will then be
submitted to the IT Department to raise a formal Purchase
Order in line with Company procedures. In the event of the
cost exceeding agreed limits the Purchase Order will be
counter signed by the relevant Director. If the software is
not currently in the library a new licence will be purchased.
Once delivered to the IT Department the media will be checked
for viruses and the licence will be checked and added to the
library. The software will be added to the Asset Database
against the specific user.
- Software Delivery - All newly purchased
software will be delivered to the IT department so that
licences can be checked and Asset Registers updated. No other
staff may take delivery of computer software.
- Software Installation - Computer
software can only be installed by a qualified member of the
IT department. Under no circumstances is computer software to
be installed by any other staff. Altering the configuration
settings of any company computer equipment is in breech of
the Companys I.T. Policies and will be dealt with in
accordance with the Disciplinary Procedures.
- Software Compliance and Documentation -
The Company has a cupboard located in the IT department that
contains licences and original media for all of the software
in use on its premises.
- Software Movements - The IT department
must be informed about all staff or departmental moves so
that the appropriate software can be added or removed and the
asset registers updated. In the event of staff relocations
the IT & Property Coordinator will meet with the relevant
departmental Managers to ascertain whether new software will
be required, old software can be re-distributed and the new
locations of staff, hardware, network points and
software.
- Software and Hardware Disposal - The
disposal of software and hardware can only be carried out by
the Head of IT department following authorisation by the I.T.
Manager. Once a computer is deemed ready for disposal all
software will be removed and the serial number recorded.
Where the licence permits, the software will be re-used or
stored for future use (OEM software will be disposed of with
the computer as these licences are non-transferable). All
electronic equipment such as computers and screens must be
disposed of in accordance with the Waste Electrical and
Electronic Equipment (WEEE) Directive. All Company data will
be removed and the hard disk will be low-level formatted. The
asset register and the asset disposal register updated.
- Shareware, Freeware, Open Source Software, Fonts
and Public Domain - Shareware, Freeware, Fonts and
Public Domain software is bound by the same policies and
procedures as all software. No user may install any free or
evaluation software or Fonts onto the Companys systems or
computers. Where a user has a valid business requirement for
a piece of Shareware, Freeware or a Font the procedures in
Section 2 apply. Following the appropriate management
agreements, the software will be obtained, tested and loaded.
If the software is Shareware, and requires deletion or
licensing after a trial period, the user will be contacted
one week prior to the end of the trial date to ascertain
whether he or she wishes to retain use of the software. If it
is to be retained the acquisition procedure must be followed
(see Section 2). If it is not required the software will be
completely uninstalled.
- Games and Screensavers - The Company
will not tolerate the use of any games or screensavers other
than the Companys standard screensavers or the games that
form part of the Companys operating system. Before being
delivered to a user the IT department will ensure that the
computer is loaded with the appropriate screensaver and that
this is set to enable after a static period of 10
minutes.
- Viruses - The Company uses Anti-Virus
software to safeguard its systems from malicious code. All,
cd-roms, discs or other transportable media must not be
loaded without the prior consent of the IT Manager. The
Companys Anti-Virus software runs permanently on all servers
and computers and is updated with the latest virus
information on a weekly basis. Any users who wish to load any
file from any transportable media or external source other
than an email attachment, must contact the IT Department who
will provide assistance where this is required.
- Personal Equipment - The use of personal
equipment such as, but not limited to, i-Pods, MP3 Players,
PDAs and Memory Sticks is strictly forbidden without the
prior approval of the I.T. Manager or E-Business
Director.
- Auditing - All users must be aware that
Randstad Education electronically audits all computers on a
monthly basis. The IT Department will also conduct random
audits to check for both valid software and hardware. This
will highlight where software has been installed or hardware
modified within our network and will be reconciled with our
Software Asset Management system. Any discrepancies will be
individually investigated and could result in the software
being removed, purchased or the breech being dealt with in
accordance with the Disciplinary Procedures.